2018-02-06 17:06:40 来源：利来国际w66传媒
Interviewing Mr. Gerd Knaust, General Manager of The Kunlun Jing An
专访静安昆仑利来国际w66总经理格德 · 克瑙斯特
1. As the first Kunlun branded hotel in Shanghai, what is the Kunlun brand positioning? And could you please briefly introduce the management style of Kunlun?
As Kunlun brand our mission is to become a provider of sophisticated spaces and facilities crafted for today’s astute travelers who expect the best experiences imaginable and nothing less, as well as a creator of epicure restaurants serving authentic cuisines for modern connoisseurs. We hope every guest stay here could enjoy moments of unique, unpretentious and passionate hospitality by The Kunlun…
There are 2 Kunlun hotels now in operation, one is The Kunlun Beijing and the other is The Kunlun Jing An. Both are managed by Jin Jiang Premier Hotels. The company manage high-end hotels which capture the quintessence of Chinese Culture offering a unique stay experience. The mission of Jin Jiang Premier Hotels is to become the leader of China’s high-end hotel management companies. The company includes a portfolio of exciting new luxury and upscale business hotel brands: J Hotel, Yan Garden, The Kunlun and Jin Jiang
2. Hilton Shanghai was a celebrated and established icon in Shanghai hospitality industry. It has many loyal guests who are emotionally attached to this hotel. What will you do to retain these guests after the hotel is rebranded as The Kunlun Jing An?
As this hotel has been a key landmark property in Shanghai for almost 30 years and our property has been known for its prime location and excellent service for years. There are high expectations on what we will need to deliver as a beacon of hospitality in Jing An. I would like to take the opportunity to thank our loyal guests. Without your ongoing support this exciting evolution of our hotel would not be possible. Of course there will be a renovation of the property in time but in the early months we are working very hard to deliver the unique and passionate Kunlun service with an increased number of staff in key guest areas such as Front of House-Guest Relations, Concierge as well as behind the scenes. We are enhancing our offering on the Executive Floors with evening turndown and improved amenities and food and beverage benefits. We are planning two exciting new Chinese restaurant concepts with private dining available. Most of all we will put our guests at the very centre of everything we do and dedicate ourselves to making The Kunlun Jing An a preferred place to stay and dine in the city.
3. You used to work for international brand hotels in most of the time in your career. As we all know Hilton Shanghai has been rebranded as The Kunlun Jing An and is now being launched to the market as a high-end Chinese hotel brand. Yet you chose to stay on. What attracted you to stay on?
I feel very proud to lead the very first Kunlun hotel in Shanghai and be part of this exciting transition together with our owner and Jin Jiang Premier Hotels. This is a rare opportunity for all of us in our career. With the development of China’s economy, the Chinese market is more and more important. I believe that national brands will achieve remarkable development in the future. Our hotel rebranding is also epitome that Shanghai city accelerated to develop self-owned high-end hotel brand.